Google is testing a brand new “Ask for Me” characteristic that makes use of AI to name native companies in your behalf, for details about availability and pricing. The characteristic is on the market on desktop and cell for customers who’ve opted into the corporate’s Search Labs experiments.
The thought is to assist customers entry info with out having to really decide up the telephone and speak to somebody.
To begin, Ask for Me can be utilized to inquire about providers at nail salons and auto retailers.
In case you are enrolled in Search Labs, you’ll be able to entry the brand new characteristic by looking for native providers like “oil change” or “nail salons nearby.” You’ll then see an “Ask for me” choice with a “Get started” button.
You’re then prompted to enter particulars about that service, akin to a “tire replacement,” “factory scheduled maintenance,” “french manicure,” “nail art,” and extra. From there, you’ll be able to enter details about timeframe. Google’s AI will then make calls to native companies in your behalf and ship you a abstract of costs and availability.
The launch comes as Google has been in search of methods to assist customers save time when contacting companies with the assistance of AI. Final yr, the corporate launched a characteristic known as “Talk to a Live Rep” that locations a name to a enterprise in your behalf, waits on maintain, after which offers you a name as soon as a stay consultant is on the market.
The characteristic removes the necessity for customers to attend numerous minutes, and generally hours, listening to carry music attempting to get linked to a customer support agent.
By way of different Search Labs options, Google lately launched “Daily Listen,” which is a customized AI-powered audio expertise designed that will help you keep updated with a personalised information feed.
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