Erez Druk is the Co-Founder & CEO of Freed AI.
Freed’s AI transcribes affected person go to discussions, figuring out key phrases to create organized notes, together with SOAP (Subjective, Goal, Evaluation, Plan) documentation. This protects time and permits the clinician to completely deal with the affected person.
Are you able to share the story of how transferring to California to work at Fb ignited your ardour for startups and entrepreneurship?
Once I moved to the US to work for Fb, I lived with a Polish man on the firm’s company housing. He gave me a e book known as “The Lean Startup.” I learn it in a couple of days and have been obsessive about startups since.
My ardour for startups is that they quite simple, however but, working a startup is the toughest factor I’ve ever executed, probably the most intense faculty I’ve been to, and if it really works out, it’s probably the most impactful factor I might be spending my time on.
Your first startup UrbanLeap was a authorities procurement platform, are you able to talk about what this was and what have been a few of your key highlights from this era in your life?
The US authorities spends 4 trillion {dollars} a 12 months by way of a course of known as public procurement. This course of exists to make sure that taxpayer {dollars} are spent correctly, however it additionally leads to a large waste of time and multi-million tasks with no return on funding.
UrbanLeap helped 40+ native governments run procurement extra effectively and intelligently. We by no means managed to get it to scale and determined to close it down.
One key spotlight was to by no means construct a product for a person I don’t know very effectively and care deeply about.
Are you able to share the genesis story behind Freed AI?
Gabi and I met 7 years in the past, simply earlier than she began med faculty. We had a couple of months to fall in love earlier than life grew to become sort of horrible 🙂
I’ve watched Gabi and plenty of of our mates chart at evening, over the weekend, on trip. I heard the sentence “I have notes to do” daily within the final 7 years.
So after 7 years, it appeared like a good suggestion to attempt to Free clinicians (spouse included) from charting.
What are the principle challenges Freed AI faces in precisely transcribing and summarizing complicated medical dialogues?
Many. Clinician preferences, evolving medical phrases, consistency, precisely figuring out who stated what, AI hallucinations, by no means dropping essential info, not together with redundant info, and extra.
All these challenges are solvable, and I want that we may remedy them in a single day.
What steps does Freed take to make sure that the medically related info extracted and summarized is correct and safe?
Beginning with accuracy, we generate greater than 1 million notes each month and acquire qualitative and quantitative suggestions from all of them. This permits us to enhance and be taught shortly.
Each time we see an error we purpose to develop a system to each forestall and determine the same error.
We additionally guarantee that the clinician has to overview the be aware and place it into the chart themselves. Our aim is to create a terrific first draft for the clinician to make use of, however at all times preserve the clinician within the loop.
It is a huge matter we may go a lot deeper into.
Persevering with with safety, we comply with business finest practices, have specialists on the crew, and have obtained third get together safety certifications (SOC2 and HIPAA) and audits.
Our utility structure may be very easy, which makes it comparatively straightforward to maintain it tightly secured, so long as we make it a high precedence, which we do.
Given the delicate nature of medical documentation, how does Freed guarantee compliance with healthcare laws resembling HIPAA?
HIPAA is in essence an information dealing with normal. Our CTO is accountable to guarantee that we absolutely comply with the usual and we carried out a third get together audit to make sure that our software program is HIPAA compliant.
We additionally take additional measures on high of HIPAA resembling not storing affected person recordings, robotically and completely deleting notes after 30 days, and extra,
May you clarify how Freed AI’s transcription expertise differentiates from different voice-to-text companies obtainable within the healthcare market?
Feed goals to be the most effective AI scribe for the clinician, not the clinic. We obsess about listening to our clinicians and constructing a product that really frees them.
Particularly, we construct Freed to be the only to make use of, most clinically correct, and reasonably priced answer out there.
The market is unquestionably getting crowded and with good options, however we’ve good issues coming 🙂
Are you able to talk about any suggestions from clinicians who’ve used Freed AI, notably relating to its ease of integration with present EHR techniques?
Putting the be aware within the EHR is half of the charting downside and one which we have to remedy as effectively.
Clinicians do inform us that our copy-pasting options are ok, however they’re asking for integrations as effectively, and it pains me to assume that clinicians copy notes from Freed into their EHR 70,000 instances daily.
We have now our first integration in beta and extra coming quickly. Please be a part of the ready record if you happen to’d wish to attempt.
How do you see Freed AI impacting the work-life steadiness of clinicians in the long run?
I’d like my spouse to be Free of trying on the EHR, by no means do admin work, and go residence when her final affected person does.
How does Freed AI plan to increase its companies or performance to fulfill the evolving wants of healthcare suppliers?
Think about the best medical assistant on this planet. One which understands the clinician, is aware of each affected person and handles each administrative process for the clinicians.
We wish Freed to be that assistant, and for each clinician to have one. Or two.
Thanks for the good interview, readers who want to be taught extra ought to go to Freed.
